SHIPPING & RETURN POLICY — Adorned by Amburree

How long does my order take to ship?

How long does my order take to ship?

Please allow 14–21 business days for order processing before shipment.

This processing window applies to all orders, including ready-to-ship, custom, and made-to-order pieces. Each order is carefully prepared and packaged, and this timeframe allows us the space to complete your order without compromising the quality of your piece.

Once your order has shipped, you’ll receive an email with tracking information. Delivery generally takes 2–5 business days after shipment.

Need your order for a special occasion?

Rush processing and shipping may be available for an additional fee. Please contact us before placing your order so we can confirm availability and whether your requested date can be accommodated.

Please note: Processing times may be extended during major sales, launches, holidays, or periods of high order volume. Custom orders may require additional time depending on the complexity of the piece. If there is an unexpected delay with your order, we will reach out with an update.

What if there’s a shipping delay or no tracking update?

If you do not see any tracking movement within 72 hours of receiving your shipping email, please contact us. We will investigate and do our best to resolve the issue.

• If we are unable to confirm shipment or tracking movement within 7 business days of your shipping confirmation, you will be offered store credit or a replacement of equal value.

• Refunds will only be issued in rare cases where we cannot fulfill your order or resolve the issue.

What if my package is lost or damaged?

Once your order is shipped, we are not responsible for carrier delays or lost packages. However, we will gladly assist in contacting USPS and filing a claim. If USPS approves the claim or issues reimbursement, we will offer a replacement or store credit.

Do you offer international shipping?

Yes, we do! Please email us at adornedbyamburree@gmail.com for international rates and processing details.

What is your return policy?

All sales are final. However, we do offer store credit or exchanges depending on the circumstances. We also provide repair services for certain items. Please email adornedbyamburree@icloud.com for help.